Case study 05 / 05
Velo Kollektiv
No more Saturday queue
A website where you book a repair slot and know the price before you wheel the bike in.
- Client
- Velo Kollektiv, a bike repair co-op in Neukölln
- Services
- Website, Booking, Signage
- Year
- 2026
01
The brief
Every Saturday there was a queue down the street, prices were written on a chalkboard, and half the morning went on explaining why a puncture costs what it costs.
02
What we did
We put the twenty most common repairs online with a fixed price each, added booking by the half hour and a text message when the bike is ready. In the workshop, the same prices hang on the wall in big type.
03
What changed
The Saturday queue is gone, and the mechanics spend the morning fixing bikes instead of quoting.
The results
20
repairs with a price up front
0
people queuing on Saturdays
The poster series
Printed on the studio's risograph in two inks, the way every Nova project starts.
01 · Orange & Black
02 · Pink & Blue
03 · Yellow & Black
Velo Kollektiv is a made-up client, like Nova Studio itself. The brief, the work and the numbers are part of a portfolio piece.